Terms of Service

Last updated: June 2, 2026

These Terms of Service (“Terms”) govern your access to and use of the PawlioPets website, products, and services (collectively, the “Services”). By accessing our website or placing an order with us, you agree to be bound by these Terms. If you do not agree, you should not use our Services.

Throughout these Terms, “we,” “us,” and “our” refer to PawlioPets, and “you” refers to any user, customer, or visitor of our Services.

General Conditions

By using our Services, you confirm that you are at least the age of majority in your country or region of residence, or that you have received permission from a parent or legal guardian to use this website.

You agree not to use our Services for any unlawful or unauthorized purpose, and you must not violate any applicable laws while using our website, including but not limited to intellectual property laws and consumer protection regulations. Any breach of these Terms may result in the immediate restriction or termination of your access to our Services.

We reserve the right to refuse service to any person or entity at any time and for any reason, particularly where we believe that such use may violate these Terms or harm our business, customers, or systems.

Use of Our Website

Our website and Services are provided to offer a shopping experience for our customers. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Services without our prior written consent.

We may update, modify, suspend, or discontinue any part of the website at any time without notice. We are not liable if any part of the Services becomes unavailable at any time or for any period.

Products and Availability

We make every effort to display our products as accurately as possible. However, we cannot guarantee that product descriptions, images, colors, or other content on the website will be completely accurate, current, or free of errors.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change product descriptions and pricing at any time without prior notice. We also reserve the right to refuse or cancel any order where we suspect pricing errors, stock issues, fraud, or misuse of our Services.

If an order is canceled after payment has been processed, you will receive a full refund using the original payment method.

Pricing and Payment

All prices displayed on our website are subject to change without notice. We reserve the right to correct any pricing errors even after an order has been submitted.

By completing a purchase, you agree to provide accurate and complete payment information and authorize us to charge the total order amount, including taxes and shipping fees, to your selected payment method.

If your payment cannot be processed successfully, your order may be delayed or canceled.

Orders and Acceptance

When you place an order, you will receive an order confirmation email. This confirmation does not mean your order has been accepted. We reserve the right to accept or decline any order at our discretion.

We may cancel or refuse orders for reasons such as product unavailability, suspected fraudulent activity, incorrect pricing, or violations of these Terms. If this occurs after payment has been made, a refund will be issued.

Shipping and Delivery

Delivery times provided on our website are estimates only and are not guaranteed. While we aim to process and ship orders promptly, actual delivery times may vary depending on factors such as carrier delays, customs procedures, or external circumstances beyond our control.

Once an order has been handed over to the shipping carrier, the risk of loss or damage passes to the carrier. We are not responsible for delays or issues caused by shipping providers or incorrect delivery information provided by the customer.

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, branding, product designs, and website layout, is the property of PawlioPets or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any part of our website or content without our express written permission.

Third-Party Services

Our Services may include links to or integrations with third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites and recommend that you review their terms and privacy policies before engaging with them.

Disclaimer of Warranties

Our Services and all products are provided on an “as is” and “as available” basis. We do not guarantee that the Services will be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, PawlioPets shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products.

Our total liability for any claim relating to a purchase or use of our Services shall not exceed the amount paid for the product in question.

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you in full.

Indemnification

You agree to indemnify and hold harmless PawlioPets, its owners, employees, and partners from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms or misuse of the Services.

Changes to These Terms

We may update or modify these Terms at any time. Changes will take effect immediately upon being posted on this website. By continuing to use our Services after changes are posted, you agree to be bound by the updated Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where PawlioPets operates, without regard to conflict of law principles.

Contact Information

If you have any questions about these Terms of Service, you may contact us at:

PawlioPets
Email: pawlio.service@gmail.com